Protection of personal data is among the top priorities of Vestel Elektronik San. Ve Tic Anonim Şirketi (“Company”). Our Company, acting as the data controller with full awareness of our responsibility regarding this matter, will process and protect personal data in accordance with the Law on the Protection of Personal Data No. 6698 ("Law") and the other relevant legislation.
With this Disclosure Statement on the Processing of Personal Data, it is aimed to provide the necessary transparency by informing your side about the personal data processed in accordance with the Law in order for you to benefit from our products and services that we offer to our customers
A. PROCESSING YOUR PERSONAL DATA
Your personal data will be processed by our Company in accordance with the basic principles specified under the Law, within the framework of personal data processing requirements and for the purposes stated below.
| Personal Data |
Purpose of Processing |
Legal Grounds |
|
Your Identity Information (name, surname)
Contact Information (e-mail, phone number, address information)
Customer Transaction Information (purchased product information, order completion information, return/change information, previous order information, invoice and payment information, shopping dealer information)
|
(i) To provide information about the products and services offered by our Company, to carry out sales and / or return transactions,
(ii) To create order records for our products and services,
(iii) To carry out warranty procedures for our purchased products,
(iv) Customer relations management as well as receiving and covering the requests or complaints of our customers,
(v) Improving business processes by performing internal reporting of customer requests and complaints.
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Your personal data will be processed within the scope of the purchases you have made regarding our Company's products or services, by means of fulfilling the necessary obligations in accordance with contract.
The processing of personal data within the scope of the provision of services such as after-sales institution, warranty, maintenance, or repair of our products will be fulfilled within the scope of the legal obligation condition, since it is within the scope of our legal obligations (e.g., Consumer Law No. 6502).
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Processing your personal data within the scope of the memberships to our website:
| Personal Data |
Purpose of Processing |
Legal Grounds |
|
Your Identity Information (name, surname)
Contact Information (e-mail, phone number, address information)
Customer Transaction Information (purchased product information, order completion information, return/change information, previous order information, installation/assembly information, warranty information, shopping store information)
|
(i) Subscribing to our website,
(ii) Performance of procedures to unsubscribe,
(iii) Performance of e-mail or phone number verification processes.
|
Your personal data will be processed in accordance with the membership agreement for you to benefit from the advantages offered to your side by subscribing to our Company's website.
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1) Processing your personal data within the scope of fulfilling our company's legal obligations and carrying out commercial activities
| Personal Data |
Purpose of Processing |
Legal Grounds |
|
Your Identity Information (name, surname information)
Contact Information (e-mail, phone number, address information)
Customer Transaction Information (purchased product information, order completion information, return/change information, previous order information, installation/assembly information, warranty information, shopping store information, customer requests and complaints information)
|
(i) Fulfillment of our obligations arising from the legislation
(ii) Providing information to official institutions or organizations, submitting requested information and documents
(iii) Performance of information security processes
|
The legal obligation specified in Article 5 of the Law (e.g., data controllers hold the obligations to ensure data security in accordance with the Law)
If data processing is required for the establishment, exercise or protection of a right stated in article 5 of the Law (e.g., if it is the subject of any legal dispute having the quality of evidence)
In accordance with Article 5 of the Law, personal data may be processed in the case of legitimate interest of the data controller, provided that it does not prejudice the fundamental rights and freedoms of the persons concerned. Pursuant to this, the processing of personal data within the scope of our Company's commercial activities will be considered within the relevant scope
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B. SHARING PERSONAL DATA
Your personal data may be transferred to the following persons in accordance with the conditions specified in the relevant article of the Law regarding the transfer of personal data;
- Our suppliers from whom we receive services in software, maintenance, security and personal data hosting within the scope of information technologies.
- Our business partners from whom we receive legal support, if required.
- Legally authorized public institutions and legally authorized private institutions within the scope of our statutory obligations.
C. PROCESSING AND SHARING YOUR PERSONAL DATA UPON YOUR EXISTING EXPLICIT CONSENT
In order for the personal data to be processed for some purposes within the scope of the law, the explicit consent of the person concerned should be obtained. Our Company, acting in accordance with the personal data processing conditions set forth by the Law, shall process your personal data only if you have given your consent and pursuant to the following objectives of processing:
- The customization of our products and services according to your tastes, usage habits and needs and for carrying out the analysis, segmentation or targeting studies; for conducting the specific product or service offers, new product announcements, campaigns, promotions and other marketing activities unique to you; conducting surveys and performance of customer satisfaction measurement studies and contacting your side in electronic environment in this context. Your personal data may be shared with our third-party suppliers from whom we receive service for such purposes.
D. METHOD TO COLLECT YOUR PERSONAL DATA
Your personal data will be collected pursuant to the terms of data collection requirements in electronic environment through our web sites, and e-mail. Data is stored for 6 months. Since the server of the website is located in Germany, your personal data may be transferred abroad.
E. YOUR RIGHTS UNDER THE LAW
As per article 11 of the Law, data owners shall be entitled with the following:
- To learn whether personal data has been processed or not,
- To request the information related to personal data if such personal data has been processed,
- To learn the purpose for the processing of personal data and whether these data have been used in accordance with the intention or not,
- To have information about third parties to which personal data has been transferred either at home or abroad,
- To request the correction of personal data if it is incomplete or improperly processed and to request that the process carried out in this context be notified to third parties to whom personal data is transferred,
- To request that personal data be deleted or destroyed even if it has been processed in accordance with the provisions of the Law and other relevant laws and in the case that the reasons for such processing are not present any more to request that the process carried out in this context be notified to third parties,
- To object to the occurrence of a result against the person itself by means of analyzing the processed data exclusively through automated systems,
- To demand that damages be eliminated in the event of a corruption due to the processing of personal data contrary to the law.
In the case your requests regarding these rights, are submitted by the Data Owner in written form to the address Organize Sanayi Bölgesi, 45030 Yunusemre/Manisa or via e-mail (REM), secure electronic signature, mobile signature, or via any e-mail address which you have previously notified to the Company, if any, registered to the address to info@selffix.com they will be evaluated and finalized within 30 (thirty) days.
Last update: 25.01.2023
info@selffix.co
Organize Sanayi Bölgesi, 45030 
